Privacy Policy

When you apply for a trip or contact us, we may collect:

• Identity Information: Name, date of birth, nationality
• Contact Information: Email address, phone number
• Travel Documents: Passport photo for visa processing
• Health Information: Fitness level, allergies, medications, dietary restrictions
• Emergency Contact: Name, phone, and relationship of your emergency contact
• Payment Information: Processed securely through our payment providers

We use your information to:

• Process your trip application and booking
• Arrange visas, permits, and travel logistics
• Communicate with you about your trip
• Ensure your safety during adventures (medical info shared with guides)
• Contact your emergency contact if needed
• Send important updates about your booking
• Improve our services

We share your information only when necessary:

• Trip Guides: Relevant health and emergency information for your safety
• Local Partners: Hotels, transport providers, and permit offices as required
• Visa Authorities: Passport information for visa applications
• Service Providers: Technical services that help us operate (see below)

We never sell your personal information to third parties.

We use trusted services to operate our platform:

• Airtable: Secure data storage
• Resend: Email communications
• Cal.com: Consultation scheduling
• Vercel: Website hosting
• Cloudflare: Website security and performance
• RabbitSign: Digital waiver signatures

These providers are contractually obligated to protect your data.

We implement appropriate security measures to protect your personal information, including encrypted connections (HTTPS), secure data storage, and limited access to personal data on a need-to-know basis.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, typically for 7 years after your last trip with us for legal and accounting purposes. You may request deletion of your data at any time.

You have the right to:

• Access the personal information we hold about you
• Correct any inaccurate information
• Request deletion of your data
• Withdraw consent for marketing communications
• Request a copy of your data in a portable format

Our website uses essential cookies to ensure proper functionality. We do not use tracking cookies for advertising purposes. Analytics, if implemented, will be anonymized to improve our services.

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated revision date.

If you have questions about this privacy policy or your personal data, contact us at: